WraxylonfrozenonGet in Touch
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Contact Information
1 Bridge St, Caernamarth
Westport, County Mayo
F28 T256, Ireland
+353 85 127 7355
help@wraxylonfrozenon.world
Mon - Fri: 9:00 - 17:00
Sat: 10:00 - 14:00
Sun: Closed
How Can We Help?
Common reasons people reach out
Product Inquiries
Questions about materials, sizes, colors, or availability of our handcrafted items.
Custom Orders
Request bespoke pieces tailored to your specific needs and preferences.
Shipping Questions
Information about delivery times, tracking, and international shipping options.
Partnerships
Wholesale inquiries, collaborations, or artisan partnership opportunities.
Why Contact Us
Whether you have questions about our products, need assistance with a custom order, or want to learn more about our crafting process, we're here to help. Our team is passionate about Irish craftsmanship and eager to share our knowledge.
We offer personalized consultations for custom projects, provide detailed information about materials and techniques, and can help you find the perfect piece for your needs. Don't hesitate to reach out—we love hearing from fellow craft enthusiasts!
Get in Touch
We respond to all inquiries within 24 hours
Customer Support Stories
How we've helped our customers
The team helped me design a custom ceramic set for my wedding. They were incredibly responsive, answered all my questions, and the final product was beyond my expectations. The personal attention made all the difference.
I had questions about caring for my wool blanket, and the customer service team provided detailed instructions and even offered to repair it if needed. This level of support is rare these days.
When my order was delayed, they kept me informed every step of the way and even included a small handmade gift as an apology. That's the kind of service that creates loyal customers.
How We Can Help
Ways we assist our customers
Product Questions
Get detailed information about materials, sizes, care instructions, and availability. Our team knows every product inside and out.
Custom Orders
Work directly with our artisans to create bespoke pieces tailored to your specific needs, preferences, and style.
Shipping Support
Get help with tracking, delivery options, international shipping, and any questions about receiving your order safely.
Repair Services
We offer repair services for our products to extend their lifespan. Contact us to discuss repair options for damaged items.
Workshop Tours
Schedule a visit to see our artisans at work, learn about traditional techniques, and experience the craft firsthand.
Partnerships
Interested in wholesale, collaborations, or becoming an artisan partner? We'd love to discuss opportunities with you.
Visit Our Workshop
Located in the picturesque town of Westport, our workshop is open for visitors. See our artisans at work, learn about traditional Irish crafts, and browse our full collection in person.
Workshop tours are available by appointment. Contact us to schedule your visit and experience the craft firsthand.
Call to Book